The challenge: High staff turnover drives up hiring costs.
Increase retention
Offer a modern financial wellness perk that makes people want to stay.
Employers
Instant payments for employers.
Tip payments, earned wage access and employee fund disbursement, on a modern platform.
Trusted by employers across Québec
Why an employee wallet
Employee expectations have changed. Payments should keep up.
Tips, earned wage access, bonuses and rewards: with Hello, employees get their money in real time in a digital wallet, and you eliminate manual payment handling.
More immediacyMore controlLess admin
With Hello
Overcome the challenges of paying employees.
The challenge: Many employees live paycheque to paycheque.
Improve satisfaction
Give employees faster access to their money, without financial stress.
The challenge: Paying out tips manually weighs on your operations.
Reduce admin work
Automate tips and fund distribution, error-free.
The challenge: The payroll calendar sets the pace for your employees.
Pay at the right time
Send tips, bonuses and advances in real time, without waiting for the next payday.
Use cases
For employers across every industry.
Restaurants & hospitality
Daily tips · Shift incentives
Healthcare
Shift premiums · Emergency relief funds
Retail
Commissions · Performance bonuses
Franchise networks
Consistent experience · Central management
Why Hello
One platform for every employee payment.
Current state
- Weekly or biweekly pay
- Slow tip payouts
- Payroll-centric
- No wallet experience
EWA provider only
- Synced with payroll
- Limited use cases
- Employee-centric
- Complex integration
Hello
- On-demand, real-time payouts
- Tips, wages, bonuses, rewards
- Employer and employee platform
- Little or no integration required
Services
We run your program with you.
From kickoff to launch in about six weeks.
- Weeks 1–21
Design the program
We shape the card experience, rules and distribution model around your objectives.
- Weeks 3–42
Set up the platform
We prepare your cards, onboard merchants, and configure portals for a seamless go-live.
- Weeks 5–63
Launch and distribute
Offer physical or digital cards through the channels that fit your audience.
- Ongoing4
Track program activity
See sales, distribution and usage data in one place to support better decisions.
Support that never leaves you.
Your reputation and ours depend on every customer interaction. We’re committed to getting it right.
- Local and bilingual team
- Fast, empathetic answers
- Track record of highly satisfied customers
For your team, at every step
A dedicated team answers your questions from design through growth.
For your cardholders, from launch day
One in-house team answers balance, transaction and replacement requests.
For your merchants, from day one
We onboard participating merchants and answer their questions, so acceptance stays high.
Learn more
Get to know Hello a little better
FAQ
What is earned wage access?
A benefit that lets employees withdraw part of the wages they have already earned before payday. The funds come from payroll, not from a loan.
Is it a loan?
No. Employees can only access wages they have already earned, with no interest, no credit check and no debt to repay.
How does an employee get the money?
They request a portion of their earned wages from the Hello portal or app. Funds are loaded onto their Hello card just in time, ready to spend in store or online.
Do we have to change our payroll system?
No. Hello sits alongside your existing payroll and HR systems. The connection details depend on your environment and are confirmed with our team during implementation.
What does it cost our organization?
Programs are priced by scope, headcount and access rules. Contact us for a proposal based on your workforce.
